In home, personal and companion care services for seniors.
Serving Delaware County, Montgomery County, Chester County and Philadelphia, Pennsylvania.
 
 

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Contact Us

Phone: 610 604-9850
Email: info@seniorhelperspa.com
Fill out: Our Online Form

We will contact you within 24 hours to discuss your needs.

Fully licensed, bonded
and insured.

Frequently Asked Questions

Here are some of the questions we are often asked:
In what areas are your services available?
We serve the Main Line, Delaware County, Montgomery County, Chester County and the greater Philadelphia area.

Who needs In-Home care?
People who live alone and need additional help with their daily living activities and want to stay at home rather than being institutionalized or live with relatives. In other cases, it could be people whose family caregiver needs a respite or time off from their caregiving responsibilities.

What is "caregiver burnout"?
Caregiver burnout is a state of physical, emotional, and mental exhaustion that may be accompanied by a change in attitude - from positive and caring to negative and unconcerned. Burnout can occur when caregivers (usually a family member) don't get the help they need, or if they try to do more than they are able. Caregivers who are "burned out" may experience fatigue, stress, anxiety, depression and loss of work. Find out the symptoms of burnout.

How do you select your caregivers?
All of our caregivers are carefully interviewed and screened prior to becoming employees of Senior Helpers. They typically have been in a caregiver roll in the past and are fully bonded and insured. Please see our Caregiver section for more information.

How long does it take to get a caregiver?
That depends on your schedule. We will meet with you for an initial interview to assess your needs. After we fully understand what you are looking for, we can place a caregiver within a very short period of time. We are continuously interviewing, qualifying, and training caregivers to be sure we can meet your particular needs.

What if my caregiver is sick or goes on vacation?
We have a continuous supply of excellent, caring caregivers that are ready on a moments notice in case of sickness or emergency. We certainly receive advanced notice of any vacation requests, so that is not usually an issue.

Can I meet the caregiver in advance?
Of course. Part of our service is being able to match the right caregiver with the personality of your loved one. We cover this topic during the initial interview so we can get a head start on selecting the right caregiver. We are very good at building relationships!

How much does the service cost?
We bill on an hourly basis most of the time. The hours required to properly care for your loved one will be based on their needs assessed on the interview and on an ongoing basis. Please give us a call at (610) 604-9850 or simply contact us online and one of our caregiving consultants will contact you within 1 business day.

Who pays the caregiver and how do they get paid?
All of our caregivers are employees of Senior Helpers. We simply invoice you for the services rendered and we take care of paying the caregivers, along with the taxes, insurance, benefits and other administrative requirements.

Why Senior Helpers?
There are multiple reasons why going with our service is preferable:

  • Our caregivers are our employees - That means they have been carefully screened and are bonded and insured. You don't have to worry about the quality of the caregiver or about the liability of having someone in your home - we take that responsibility.
  • We have backup - If the caregiver is sick or has an emergency, we have someone ready to step in his or her place - so you don't have to!
  • We have trained professionals on our staff - Besides our caregivers, we have a trained, professional in-house staff to ensure our operations run smoothly and to address any of your concerns while we are caring for your loved one.
  • We continually monitor the relationship - From the first day of service, we create a detailed "care plan" that our staff use to ensure we are achieving the care goals specified during the assessment interview. We follow-up with the client and caregiver on a regular basis.
  • We are a well-funded, profitable and stable company - That means we have the resources to go the extra mile and will be here when you call on us. We take pride in providing the highest quality service!

We would be more than happy to discuss with you our caregivers and the services they provide. Please don't hesitate to contact us to find out more information.